Toronto Buffalo London Sydney
Toronto Buffalo London Sydney

Client Services

Build your tea business with global support from Metropolitan Tea. Our comprehensive and extensive inventory means we’re always stocked with the teas and herbs you need to grow. 

These are just a few of the key support services that we offer to our customers, and we are continuously growing our support systems to best serve you. 

Tea Training & Education

We have a vast array of tools and resources to learn more about tea, including a Tea Training Sommelier Zone and Training Videos.

Our Tea Masters are also available for Tea Master Consultations via phone or a virtual meeting to instantly answer your questions and show you which tools will be most useful for your type of business. 

New customers who do a virtual meeting will get 20% off their first order!

Click here to learn more.

Private Label 

Have you always wanted to create custom products for your company? When customizing, we offer customers a lot of choices. Learn more by browsing our Private Label Menu.

Tea Sampling Program

The best way to discover your next favorite tea is to taste it! Samples requested as part of an order are sent with our compliments. Samples without an order are available at a charge of $1.00 per sample at a minimum of $25.00. 

Product Information

Each of our 1000+ teas, herbs, and blending components have detailed information available for you to use and download from our ordering website.

This includes:     
 •  Allergen Declarations          
 •  Product Specifications             
 •  Nutrition Facts Information      
 •  Serving Recommendations

Product Photography

As a customer, you’ll receive access to our gallery of product images, sized and ready for publication to your own website, social media or online catalogue. Our extensive help-yourself image gallery is available at no extra cost to any customer who meet the minimum spend requirements per annum. 

Marketing Materials 

Learn the background and benefits of our products and ingredients. Marketing PDFs are available for you to download and use on your own website, social media, or in store.

DIY Catalogue

Every online store has different needs. That’s why we’ve created an easy-to-use digital catalogue you can configure yourself. Create your own catalogue and provide it to your customers or employees for easy reordering.

Global Fulfillment

Order teas, herbals, and blending components with confidence. Whether you need 2 kg or 2 pallet loads, we offer 98% fill rates with same-day or next day shipping for Canada, USA, and the Caribbean. Shipping occurs within 1 to 5 days for the rest of the world.

Become an Approved Teatailer

Ask us how you can become an official Teatailer with a linked listing on our Teatailer page. Let us help you drive traffic to your store.

*some conditions apply