Toronto Buffalo London Sydney
Toronto Buffalo London Sydney

Voluntary food safety measures


The Metropolitan Safe-tea© Quality Assurance Program 

A proactive approach to food handling.

When it comes to the safety of our products, we don’t take chances. Our rigorous Safe-Tea© Quality Assurance Program (S-QAP) follows a robust list of procedures and certifications to ensure safety at every step of the supply chain. This includes annual audits of our entire operation.

When you’ve been in the tea business as long as we have you learn that in many cases, additional food safety measures are needed. To compensate, we’ve developed programs to address tea industry issues that are often off the radar of some government agencies.


Enhanced food safety standards

Our safety standards exceed those of some regional governments. In the case of agricultural input residue, we follow and exceed European standards as our baseline. These are known to be the highest in the world.

Additional self-funded initiatives include:

  • Annual inspection of tea estates by Metropolitan personnel
  • Annual visits to supplier factories and packing facilities
  • Annual visits to port facilities
  • Voluntary recalls


Watch the video below to learn more about our extra steps: