Food Safety & Certifications
Our Commitment to Food Safety
From the safety of our teas to the durability of our accessories and the sustainability of our business practices, we look out for our customers in everything we do. As part of our commitment to transparency, accountability, and ethical behavior, we operate under the following programs and governing certifications:
FSSC 22000
We follow and comply with all standards outlined by The Food Safety System Certification, a robust ISO-based management system recognized by the Global Food Safety Initiative (GFSI). FSSC 22000 defines requirements for integrated processes that work together to control and minimize food safety hazards.
Kosher - Vegan - Halal
The majority of ingredients used in custom client blends and our own are certified Kosher, Vegan, and Halal. We undergo regular audits, typically 3 times per year, to ensure these certification statuses are maintained.
Organic Certifications
Our organic program has been in place since 2011 and is audited annually by Pro-Cert, our certifying body. They are in turn audited by the federal Canadian Food Inspection Agency (CFIA) which has equivalency agreements with the USA, European Union, and Japanese organic programs.
CTPAT
We have been a member of the Customs Trade Partnership Against Terrorism since 2005. We hold CTPAT Tier 2 status meaning we have passed several audits by officials of the US Dept. of Homeland Security. Our long-standing compliance with the rigorous rules covering food security and factory operations ensures smooth travel across borders.