The Metropolitan Tea Philosophy
Our Mission: Providing an unparalleled experience
From day one, our goal has been to offer wholesale customers unparalleled access to the world of luxury teas and accessories. Through continual evolution, listening to consumers, and working with our partners, our mission is to be a leading global authority on tea and tea trends.
Our Values: Ethical tea tastes better
As an agricultural product, the quality of finished tea is dependent on the conditions in which it was grown. Our search for the best of these has taken us to many of the most breathtaking and complicated corners of the planet.
We have learned – great teas are not produced by a workforce under duress. Which is why we buy only from the top 10% of global producers – with flawless ethical track records. Across the board, we only deal with partners and suppliers who adhere to the following:
- Stewardship of the environment
- Sustainable farming and manufacturing processes
- Social equity for workers
- Commitment to education for worker’s families
- Commitment that everyone in the supply chain benefits
- An ethical, compliant and food safe business ethos
By supporting ethical producers, we can do our part to move the global tea market toward a more sustainable future.
Our Passion In Practice
As a company that was founded by one person, we have grown with a true entrepreneurial spirit. Each of our employees is empowered to make decisions that propel our company forward. This spirit guides our company and influences the way we interact with, and guide our customers to success.
- Supporting entrepreneurial customers
- Treating customers as partners
- Encouraging collaboration
- Delivering quality
- Never resting on our laurels
- Working smart with urgency
From Toronto to NY, Lima to Sydney, we nurture client business with immediate turn around, 98% fill rates and the best customer service in the business.