Meet Our Tea Masters

Gerry Vandergrift  Tea Master Level 5

Gerry got his start in tea by answering a job ad that read, “Do you have an MBA and a thirst for adventure?” After striking out on his own, this thirst has grown Metropolitan into one of the world’s premier wholesalers of luxury teas and accessories.

                                         Gerry recommends: Irish Breakfast — Black Tea

 

 

Kathryn Duncan  Tea Master Level 3

A key member of our team since 1992, Kathryn’s voyages have infused her with a deep knowledge of the tea trade. Blending-expert, Master Taster and tea aficionado, Kathryn is a trusted customer resource with a wide-ranging global outlook.

Kathryn recommends: Pai Mu Tan — White Tea

 

 

John Hales  Tea Master Level 5

John started in tea at age 19 in London, England. He worked at one of the UK’s most respected trading houses, broadened his experience in Germany, and served as CEO of a blending company in Kenya. John has been with Metro since 2005.

John recommends: Earl Grey — Flavored Black

 

 

John Chaffey  Tea Master Level 4

Sales Manager and Tea Master, John began his tea career in 1985, joining Metropolitan in 1992. Empathetic to the needs of our many customers, he frequently travels the world to develop and expand the market for luxury grade teas.

John recommends: Cold B Gone – Functional Herbal Tea Blend

 

 

Canadace Santangelo  Tea Master Level 3

Metropolitan Tea’s first official employee, Candace has been with our company since 1991. Her travels to visit with suppliers, and countless trade shows to meet with customers, give her a unique perspective on all facets of the business of tea.

Candace recommends: Blue Nile Camomile — Functional Tea

 

 

Al Cardenas – Tea Master Level 2

Tri-lingual (English, Spanish, and French) and with decades of experience in hospitality and tea, Al’s attention to detail is exemplary. He brings high energy and enthusiasm to client services at home and abroad, helping service our South American clientele.

Al recommends: Ying Ming Yunnan — Black Tea

 

 

Hannah Vandergrift – Tea Master Level 1

Growing up in the tea industry gives Hannah a global perspective on the international nature of our business. After completing a degree in education, she joined the company full-time in 2014. Her creative input on customer needs has proven invaluable time and time again.

Hannah recommends: Ayurvedic Total Body — Wellness Tea

 

 

Chris Clark – Tea Master Level 2

Our customers have a lot of questions — Chris has a lot of answers. His first-hand experience visiting our suppliers and growers, coupled with a background in marketing, give him a unique insight into the marketing of tea.

Chris recommends: Elephant Ivory Kenya White — Matcha

 

 

Sarita Bhinda – Tea Master Level 2

Coming to Metropolitan Tea by way of Mauritius, Sarita joined the company in 2007. With a wealth of experience in commodities training, she brings a high level of knowledge and patience to the Metro sales floor. Sarita est aussi bilingue.

Sarita recommends: Sencha Kyoto Cherry Rose — Flavored Green

 

 

Claudia Sanchez – Tea Master Level 1

Joining the company in 2007, Claudia worked in the production facilities and the tea lab before moving over to the sales department. Fluent in both English and Spanish – Claudia can answer all your tea related questions.

Claudia recommends: Jetlag Awake Strawberry – Wellness Tea

 

 

Andrea Lozada  Tea Master Level 1

With a background in quality control and tea, Andrea understands the value of food safety and quality assurance in the luxury tea market. An expert in helping clients achieve goals, Andrea is a valuable member of the Metropolitan team.

Andrea recommends: Turmeric Ginger Peach — Functional Tea

 


Meet the others who help put the “Tea” in Team.

Accounts Receivable

Metropolitan Tea accepts:

  • Credit Card payments online
  • Money Transfers / Bank Drafts
  • EFT / TT (Electronic Funds Transfer / Telegraphic Transfer

Payments can be made in CAD, USD, or GBP. For more information contact:

 

Kathleen – Accounts Receivable

An indispensable member of our AR team, Kathleen joined Metropolitan in 2003. Her passion for business is matched only by her passion for luxury tea, baking, and baking with luxury tea. Yum.

Kathleen recommends: Cochin Masala Chai

 

 

Renee – Accounts Receivable

Starting with Metro Tea as a temp, Renee joined our staff full-time in 2015. With her extensive experience in banking, administration, accounts management and customer service, she is a true luxury tea resource.

Renee recommends: Japan Sencha

 


Outbound Logistics

More than tea masters, we’re also experts at international shipping and logistics. We ship by ground, sea and air.

Metropolitan Tea customers can:

  • Track Orders
  • View Pending orders online

 

Ruby Outbound Logistics

Resident expert in order entry, international orders processing and traffic control, Ruby joined our team in 2008. Since then, she’s developed a true appreciation for our global environment and ultra-high antioxidant teas.

Ruby recommends: Quangzhou Milk Oolong

 

 

Zamina – Outbound Logistics

With a solid background in the coffee and tea trade, Zamina handles logistics and documentation for our many international clients. After joining the company in 2000, she has truly become a “global gatekeeper to luxury teas”.

Zamina recommends: Bourbon Street Vanilla Rooibos