Metropolitan Tea is open as usual!

8:30am - 6:00pm Eastern Standard Time

UPS IS EXPERIENCING SHIPPING DELAYS UP TO 5 DAYS DUE TO COVID-19. Daily pickups for Canada, US, UK and international shipments. 


  • Due to an increase in online purchases UPS is experiencing 4x the normal volume of shipments.
  • Staffing has only marginally increased due to COVID safety measures.
  • Please keep the shipping delay in mind when planning your orders.

We process and manufacture our own supply – All teas and ingredients available for instant shipping.

We now allow curbside pickups!

1. Order as usual.

2. Upon arrival at Metro Tea parking lot call 416-588-0089.

3. Your order will be placed on the steel decking at Shipping Door #2.

Business continuance plan

  • We have built a computer network, which will allow our office staff to work from home with full access to email and the company’s main computer systems.
  • We have sectioned staff into 3 rotating shifts. Production has staggered shifts; the office staff will come in on rotation. (The banks are doing the same with their trading departments).
  • We are cross training staff to assist in order preparation, manufacturing, production, order picking, and shipping. Getting our luxury tea to you is job number 1.

Call Us!

Canada & US

Phone: 1 416 588 0089

Toll Free: 1 800 388 0351

The rest of the world

Phone: 1 416 588 0089



We have someone fulfill your tea needs 24/7!