We believe customer service shouldn’t end once your order arrives
At Metropolitan Tea, we strive to keep you in the “tea loop” as often as possible. All our customers receive the following post order services.
Tradeshow notification
Keeping your shelves stocked with the latest teas and accessories
isn’t always an easy task. We’ll help you keep
on top of what’s happening, where it’s happening and
when it’s happening.
Tea and Food Safety updates
As recent news from Asia has shown us, keeping a close eye on
food safety issues and initiatives is of the utmost importance.
You need to know that the products you carry are safe and so
do we.
Periodic customer service calls
Our customers enjoy 3-5 service calls per year just to see how
things are going, offer helpful marketing tips and provide answers
to any questions you might have. (Don’t worry, we aren’t too pushy!)
Welcome to Metro Tea. How can we help you?
- Credit Application
- Post Order Service
- How to Order Online
- Comments & Compliments
- Consumer Inquiries
- Order Tracking
The first lot of tea ever imported into Britain by the British East India Co. was a 100lb lot of Chinese tea, shipped from Java in 1664. The first time quantities reached over 3 figures was in 1768 when invoices totaled 4,713lbs.