Wholesale Sales Only

Global Fulfillment

98% fulfillment rate. 100% of the time.

Place your order — get your order. With one of the world’s largest inventories of luxury teas and accessories, we’re big on fulfillment. Our speedy and experienced team work to a 98% fulfillment rate on each and every order.

 

Our shipping standards

 

Canada

Orders received before 2:00 pm EST: 85% probability of same day shipping at 98% fill rate.

 

USA

Orders received before 11:59 am EST: 85% probability of same day shipping at 98% fill rate.
 

UK, Europe

Orders consolidated and shipped every Tuesday and Friday. Usual transit time door to door is 3 days. 98% fill rates.

 

Caribbean

Orders received before 11:59 am EST: 85% probability of same day shipping at 98% fill rate.

 

Mexico, Central and South America

Orders prepared immediately at 98% fill rate. Shipping within 1-5 days (dependent upon destination documentation requirements).

 

Australia

Orders prepared immediately at 98% fill rate. Shipping within 1-5 days (dependent upon destination documentation requirements).

 

Rest of World

Is a Phytosanitary Certificate or special documentation required?

Yes: Orders shipped within 3-5 days minimum, depending on complexity of order.

NO: 85% probability of same day shipping at 98% fill rate.

 

WHERE THERE IS TEA, THERE IS HOPE — WHICH IS WHY WE SHIP TEA EVERYWHERE